FOR AGED CARE & PALLIATIVE CARE TEAMS

A gentle resource for the families in your care.

With Love Martha has designed thoughtfully curated Support Kits for aged care, hospice and palliative care teams — built around our What to Expect Guide, and made to sit gently beside the work your nurses already do.

THE QUIET CASE

The hardest conversation in healthcare — and the simplest tool to help.

86% of all exits from permanent residential aged care in Australia in 2023-24 were due to death (AIHE, Older Australians 2024). Every aged care facility in Australia is, in effect, an end-of-life care facility. Tools that help staff and families navigate that reality are not an add-on. They are core.

What’s inside

Every kit is hand-finished in Australia, with natural ingredients and a quiet attention to detail.

  • What to Expect Guide — plain-language cards that walk families through the final weeks, days and hours.

  • Hand cream — for the small, tactile moments of care at the bedside.

  • Lip balm — a simple comfort when hydration becomes difficult.

  • Room spray — to soften a clinical space.

  • Notebook, pen and pencils — for letters, questions for the care team, or quiet reflection.

Three reasons facilities say yes

It closes the “what happens next” gap.

From my lived experience, what families and friends struggle with most is not the loss itself — it is not knowing what to expect leading up to it. The What to Expect Guide gives your clinicians a calm, considered tool to hand over, instead of repeating the same delicate explanation.

It lifts perceived quality of care

At a wholesale unit cost in the tens of dollars, the Support Kit is an extraordinarily cost-efficient way to differentiate on compassion — something that appears in family testimonials, Google reviews and accreditation feedback.

It supports staff wellbeing

Nurses, social workers and chaplains carry enormous emotional weight. A structured, gentle resource reduces the cognitive and emotional load of every end-of-life conversation — and stays with your team long after we have left the room.

Wholesale pricing

Pricing is built around handmade quality and small-batch production. Discounts unlock at meaningful volume.

Volume per order

1-99 kits

100-199 kits

200-499 kits

500+ kits

Basic

$95 each

$91 each

$88 each

POA

Premium

$100 each

$95 each

$93 each

POA

Value added

Free Sydney & Canberra hand-delivery on 1st order

Co-branded insert card option

30-minute staff in-service session

Annual supply agreement; dedicated account support

All prices in AUD. Annual supply agreements available for 500+. Premium orders, with quarterly invoicing and guaranteed stock.

A QUIET WAY TO BEGIN

The Pilot Partner Programme.

For a small number of facilities each year, we offer a complimentary set of five Premium Support Kits — for your nursing team to use, share with families, and form an honest view about.

In exchange, we ask for structured feedback after sixty days, permission to use your facility's name if the kits earn a place, and a short conversation about a possible first order at the 100-kit tier.

Frequently Asked Questions

  • We hand-deliver sample kits as well as orders under 100 kits personally across Sydney and Canberra. First orders are shipped Australia-wide, carefully packed, usually within ten working days.

  • Yes — at the 100+ tier we include an option for a co-branded insert card so the kit feels like a gentle gesture from your team, not a third-party product.

  • No. The kit is a gentle, non-clinical companion designed to sit beside your clinical resources, not to replace them. The What to Expect Guide is plain-language and emotionally led, not medical.